Kingscliff Village Laundry Services

Reviews of Kingscliff Village Laundry Services

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  Jen P Added February 25, 2018

  ★ ☆ ☆ ☆ ☆
  Took my Very expensive throw blanket in to be dry cleaned. As stated on the tag "dry clean only" when I went back to pick it up it had been completely ruined. no longer looked like the same blanket. I asked the lady who worked there for a description of how it was cleaned and she simply said she has put it in the machine on a big cycle. Linda's attitude was horrible she had no customer service was rude and quite simply didn't care that she had ruined a extreamly valuable piece. She then proceeded to say it was my fault as I should have been more specific about the way I wanted it cleaned. REALLY? Is it not the job of a dry cleaners to know how fabrics and materials need to be cleaned? Or even if you don't LOOk at the tag?
  I literally paid this business to throw my item in a washing machine. The lack of professionalism of this business left me speachless. if your local. Put your money somewhere else. Your garments will thank you for it!

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